6702: Scanner engine failure

March 12, 2004 | KB: 90156
Laserfiche 6, Plus 6, Scanning 6

Summary

The scan engine was unable to communicate with the scanner.

Workaround

Perform one or more of the following:

  • Make sure that your scanner device is recognized by your SCSI card.
  • Make sure that the appropriate drivers have been installed for your scanner.
  • Make sure that an ASPI layer has been installed.
  • Check scanner cable, power, and SCSI card.
  • Re-install LaserFiche Scanning.