Summary

This message typically indicates that a program has unsuccessfully attempted to interact with a LaserFiche database. A frequent cause for this message is that the program has not logged into LaserFiche.

Workaround

Try the following:

• Log into the LaserFiche database using the program that generated the message.
• If you are running a third-party application that has been integrated with LaserFiche, then you should contact the vendor of the third-party application.
• If the issue persists, contact your certified dealer for assistance.