Summary
Firefox 127.0, released on June 11, 2024, may contain a regression that prevents users from signing in to Laserfiche Cloud through a Laserfiche username and password.
Laserfiche has reported the issue to Mozilla who are actively investigating it. Laserfiche will update this article with additional information as it becomes available.
Update June 19, 2024: Mozilla has resolved the issue with the release of Firefox 127.0.1. Click here to see the release notes.
Symptoms
After upgrading to Firefox 127.0, a user attempting to sign in to Laserfiche Cloud will be redirected back to the sign-in page when pressing "Sign in" after entering their username and password.
Viewing the browser developer tools console may contain the following error message:
Cookie {CookieName} has been rejected for invalid characters in the attributes.
Users signing in through a SAML identity provider are not affected.
Resolution
Mozilla has resolved the issue with the release of Firefox 127.0.1. Click here to see the release notes.
Additional Information
Relevant Mozilla documentation include but may not be limited to: