Error - There is a problem with Adobe/Acrobat Reader. If it is running, please exit and try again. (523:523)

March 26, 2024 | KB: 1014516

https://support.laserfiche.com/kb/1014516/error-there-is-a-problem-with-adobe-acrobat-reader-if-it-is-running-please-exit-and-try-again-523-523-

Laserfiche 11

When trying to export a PDF within Laserfiche, you may receive the following error:
There is a problem with Adobe/Acrobat Reader. If it is running, please exit and try again. (523:523)

Protected mode may be enabled in Acrobat.

Disable Protected mode in Acrobat by clearing the Enable Protected Mode selection in startup in the Security (Enhanced) dialog:. See Adobe's community discussion page on the error for detailed instructions.