Release Notes for Connector 11

November 13, 2023 | KB: 1014248
Laserfiche Connector

Summary

Laserfiche Connector provides a streamlined experience for integrating Laserfiche with line of business applications such as Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems. Laserfiche Connector 11 is a major release that includes important updates for user authentication, capture via UI automation, date formatting, and more. See Knowledge Base article 1014247 for a list of changes in Laserfiche Connector 11.

Service Pack and Hotfix Information

1014489 List of Changes for Laserfiche Connector Update 2
1014379 List of Changes for Laserfiche Connector Update 1

Requirements

System Requirements

  • CPU: 2.93GHz or faster processor
  • Memory: 4GB
  • Operating system: Windows 7, Windows 10, Windows Server 2012 or later

Software Requirements

  • .NET 4.8
  • Microsoft Edge WebView2
  • Laserfiche WebTools Agent
  • Microsoft Visual C++ 2015-2019 Redistributable (x86) -14.28.29325
  • Microsoft Visual C++ 2015-2019 Redistributable (x64) -14.28.29325
  • Laserfiche Server version 10 or later
  • Laserfiche Web Client version 10 or later
  • Laserfiche WebLink 9.0 or later
  • Laserfiche Scanning 10 or later
  • Laserfiche Workflow 10 or later
  • Laserfiche Directory Server 10.4.5 or later

To integrate Laserfiche Connector with a web application

  • Internet Explorer: versions 9, 10, or 11
  • Firefox: the latest version (auto-updated)
  • Chrome: the latest version (auto-updated)
  • Microsoft Edge based on Chromium: the latest version (auto-updated)

To integrate Laserfiche Connector with a Java Application on Windows system

  • Java Runtime Environment (JRE): versions 6 update 21, or later
  • Java Development Kit (JDK): versions 6 update 21, or later
  • Java Access Bridge (JAB): version 2.0.2 or later enabled

Known Issues

  • The "Laserfiche Cloud" and "Laserfiche Directory Server authentication" options are not available when creating a profile that scans documents in to the Laserfiche Windows client. (299268)
  • When configuring a search repository profile that search the Laserfiche Windows client, the Use TLS connection checkbox is not available. To learn how to configure Laserfiche Connector to use TLS, see the online help files. (30696)
  • You may receive a "there is no document currently open" error when using the "Start workflow" or "Start Workflow business process" actions with the "Currently open Laserfiche document" option if Connector is launched as an administrator, but the Laserfiche client is not. (44788)
  • Connector 11 does not support editing Connector 10.2 profiles that use the "Write data to an application" action. (52459)
  • When using Laserfiche Connector on a remote desktop, and when using OCR to analyze a window, you may get unexpected results if the target application is partially hidden by another application. Ensure the application you are targeting does not have any windows or applications showing in front of it. (128129)
  • If the control you are getting information from has any of the following characters in its ID: " !"#$%&'()*+,./:;<=>?@[\]^`{|}~", the profile will not run correctly. Escape these characters by adding \\ (two backslashes) before them in the profile's XML. (30690, 153713, 146019)
  • A profile run from the command line will silently fail if Laserfiche Connector is run as an administrator and the command is not run as an administrator. (50636)
  • The %(Count) token is not resolved when a Laserfiche Connector profile runs. (140853)
  • When selecting a control in Chrome with UI automation, you cannot select controls hidden behind a scroll bar inside an iFrame that has a different source. (120818)
  • If you change text size through Personalize -> Display in Windows, Laserfiche Connector selection rectangles may be offset in certain applications. To get the rectangles to be position correctly, open the properties for the target application and select "Disable display scaling on high DPI settings" on the Compatibility tab. After you've configured Laserfiche Connector, you can clear this option. (127127)
  • When selecting an application with the Profile Creator, you cannot select a browser window when the browser is in full screen mode. (117931)
  • When a Firefox browser is in full screen mode, clicking the overlay button will make the action list disappear. (117566)
  • If you take a screenshot of a web page that is zoomed in or zoomed out, the quality may suffer. Screenshot pages at 100% zoom level. (147987)
  • When selecting a control in Chrome with UI automation, Chrome will crash if you select an application on a web page that has a multi-selection element. (121613)
  • If a profile is configured to prompt for login information when scanning in the Laserfiche Windows client, and the user enters Windows account credentials instead of Laserfiche account credentials, Laserfiche Scanning will encounter an error. Change the profile to use Windows authentication if users will be logging in with their Windows account credentials. (30720, 122203)
  • Controls cannot be selected on web pages opened in Microsoft Edge if JavaScript was used to analyze the page. Use UI automation or OCR to analyze the page instead. (129428)
  • When OCRing a web page opened in Microsoft Edge, the browser's title and menu will be included in the OCR results. (129429)
  • Data cannot be written to Chrome or Firefox if you used UI Automation to analyze the page. Select the JavaScript option to analyze the page instead. (147735)
  • Data cannot be submitted after it is written in Chrome, Firefox, or IE if you used UI Automation to analyze the page. Select the JavaScript option to analyze the page instead. (147736)
  • When running a Laserfiche Connector action from Microsoft Edge, the Laserfiche Connector button may disappear from the target application while the action is running. (30716, 129511)
  • Laserfiche Connector cannot detect a document opened in the Laserfiche Windows client when Laserfiche Connector is run as an administrator and the Laserfiche Windows client is not run as an administrator. See KB 1013271 (139666)
  • When retrieving values from, or writing values to, a control with UI Automation, only the first 4096 characters will be retrieved or written. (141235)
  • You cannot both retrieve values from and write values to the same window in a Java application. (140943)
  • When scrolling to take screenshots on a web page, the main page will scroll but embedded iFrames won't. (147737)
  • When connecting Laserfiche Cloud to Laserfiche Connector, use the URL http:webaccess.laserfiche.com/laserfiche not https:webaccess.laserfiche.com/repo=r000ab000. (30700, 143765)
  • When using Laserfiche Connector to import into the Laserfiche Windows client, dates will use the format: Wed, 20 Jan 2010 00:00:00 GMT instead of the current machine's date format. (30701, 142956)
  • When applying a regular expression, formatting, or function to a multi-value token, the values will be combined with a semi-colon separator between each value. (30697, 147734).

Related Links

1014247 List of Changes for Laserfiche Connector 11.