Summary

To ensure the highest level of security, Laserfiche Cloud is ending support for connections using TLS 1.0 or 1.1 as of January 1, 2021. Organizations on these versions may encounter "No response received from the server" errors when attempting to access a repository in Laserfiche Cloud using a locally-installed client application, such as Laserfiche Connector. To ensure a smooth transition, Laserfiche is releasing patches to deprecate TLS 1.0 and 1.1 support. This will ensure that no additional configuration is required for these products.

Note: While this change is specific to Laserfiche Cloud repositories, these patches can be used to make the transition to TLS 1.2 or higher easier for on-premises implementations that wish to end use of TLS 1.0 or 1.1 as well.

If you are using Windows 7, Windows Server 2012, or Windows Server 2008 R2 and have not installed the update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP you will also need to enable TLS 1.2 on the computers on which you will use Laserfiche Connector.

See End-of-Support for TLS 1.0 and 1.1 for Laserfiche Cloud for instructions on patching the other relevant products.

List of Changes

• Laserfiche Connector now supports TLS 1.2. (268030, 268030)

Note: This Laserfiche Connector hotfix 1014233 supersedes the following four hotfixes:

• 1014194 Update 4
• 1014126 Update 3
• 1014068 Update 2
• 1013958 Update 1

This update includes the following files:

• LFC.exe (10.3.0.336)
• LFCUIAComWrapper.dll (10.3.0.336)
• LFC.resources.dll (10.3.0.336)
• LFC.exe.config (Last modified 2/20/2020)
• analyzeWebpageLayout.js (Last modified 2/20/2020)
• findElement.js (Last modified 8/8/2019)
• findElementForFF.js (Last modified 8/8/2019)
• Laserfiche.HttpClient.dll (10.3.0.261)
• Laserfiche.DocumentServices.dll (10.3.0.261)
• Laserfiche.I18n.dll (10.3.0.261)
• Laserfiche.RepositoryAccess.dll (10.3.0.261)
• Laserfiche.TextProviderClient.dll (10.3.0.261)
• Laserfiche.RepositoryAccess.resources.dll (10.3.0.261)

Resolution

To update Laserfiche Connector 10.3

The Laserfiche Connector 10.3 update 5 (hotfix 1014233) contains a service pack that will update Laserfiche Connector.

1. Click the following link to download a zip file containing the service pack.

KB1014233.zip

2. Extract the contents of the ZIP file.
3. Run LFConnector_x64_1030336_KB1014233.msp or LFConnector_x86_1030336_KB1014233.msp (depending on if the machine is x64 or x32 bit) on the machine hosting Laserfiche Connector.

Related Links

1014194 List of Changes for Laserfiche Connector 10.3 Update 4

1014126 List of Changes for Laserfiche Connector 10.3 Update 3

1014068 List of Changes for Laserfiche Connector 10.3 Update 2

1013958 List of Changes for Laserfiche Connector 10.3 Update 1

1013896 List of Changes for Laserfiche Connector 10.3

1013897 Release Notes for Laserfiche Connector 10.3