Summary

When accessing the Laserfiche Directory Server Security Token Service configuration page, you may get a 404 error page and receive the following error message: "The resource cannot be found."

Cause

One potential cause for this situation is that you may have inadvertently turned on both Forms authentication and Windows authentication. Internet Information Services does not allow both authentication options to be used simultaneously.

Resolution

Disable Forms authentication for the LFDSSTS IIS application.

1. Open Internet Information Services Manager.
2. Expand Server Name and then Sites.
3. Open Default Web Site and then LFDSSTS.
4. Open Authentication.
5. Right click on Forms Authentication and then click Disable.
6. Close Internet Information Services Manager.