When Trying to Attach a Licensing Site in Laserfiche Directory Server 10.4.3, You May Receive the Following Error Message: "The licensing site is in a locked down state with limited functionality. (LMO99)."

June 26, 2020 | KB: 1014165
Laserfiche Directory Server 10.4.3

Summary

When attempting to attach a database to a newer version of Laserfiche Directory Server, you may receive the following error message: "The licensing site is in a locked down state with limited functionality. (LMO99)." This may occur because you are trying to simultaneously migrate and upgrade Laserfiche Directory Server on a different computer.

Cause

Laserfiche Directory Server does not support simultaneously migrating to a different server and upgrading the Laserfiche Directory Server version at the same time.

Resolution

Please see the following steps for the proper migration procedure if you want to migrate the licensing site and upgrade:

  1. Install the previous version of Laserfiche Directory Server on the new server.
  2. Attach the licensing site.
  3. Upgrade Laserfiche Directory Server to 10.4.3.