While Installing Laserfiche Forms, You May Receive the Following Error Message: "Error 1923. Service 'Laserfiche Forms Routing Service' (Laserfiche Forms Routing Service) could not be installed."

March 17, 2020 | KB: 1014066
Product

Summary

While installing Laserfiche Forms, you may receive the following error: "Error 1923. Service 'Laserfiche Forms Routing Service' (Laserfiche Forms Routing Service) could not be installed. Verify that you have sufficient privileges to install system services."

Cause

You may have specified an invalid service user for the Laserfiche Forms Routing Service.

Resolution

Ensure that you have a valid user account for the Laserfiche Forms Routing Service. For example, if you are using a domain account, make sure to include the domain as part of the username (e.g., domain\username).