While Working within the Process Designer in Laserfiche Forms 10.3.1 on Internet Explorer 11, the Internet Explorer Page May Crash.

March 11, 2020 | KB: 1014062
Laserfiche Forms 10.3, Laserfiche Forms 10.4

Summary

When using Laserfiche Forms 10.3.1 and above on Internet Explorer 11, the web browser may stop responding when performing certain actions in the process designer.

Cause

There is a potential issue in Microsoft Internet Explorer 11 when opening or interacting with Scalable Vector Graphics (SVG) markers.

Resolution

Microsoft provides a cumulative update that properly supports SVG markers. Please see the following Microsoft Knowledge Base article for more information:

Cumulative update for Internet Explorer: June 20, 2019