When Opening an Electronic Document in the Laserfiche Web Client, You May Receive the Following Error Message: "No response received from the server [780]."

April 16, 2020 | KB: 1014033

https://support.laserfiche.com/kb/1014033/when-opening-an-electronic-document-in-the-laserfiche-web-client-you-may-receive-the-following-error-message-no-response-received-from-the-server-780-

Laserfiche Server

You may be unable to open an electronic document in the Laserfiche Web Client. You may also receive the following error in the electronic file pane in the document viewer: "No response received from the server [780]."

The Windows BranchCache service may prevent Laserfiche Server from properly communicating with Laserfiche client applications, resulting in this behavior.

Turn off the BranchCache service. For more information, see Microsoft's documentation.