Release Notes for the Laserfiche 10.3.1 App

October 13, 2020 | KB: 1013942
Laserfiche App 10.3.1

Summary

The Laserfiche app is an Android, iOS, and Windows app that lets you capture, upload, and securely access and work with documents and forms in and outside your Laserfiche repository while on the go.

Service Pack and Hotfix Information

There are no hotfixes for the Laserfiche 10.3.1 app.

System and Software Requirements for the Laserfiche 10.3.1 App

Minimum System Requirements for the Laserfiche Mobile Server

If image processing is enabled, it is recommended that the Laserfiche Mobile Server be installed on a machine with a minimum of two cores and should not be installed on the machine that also hosts the Laserfiche Server or database.

The Laserfiche 10.3.1 Mobile Server supports English, Arabic, Spanish, French, Italian, Portuguese (Brazilian), Chinese simplified and Chinese Traditional.

The Laserfiche 10.3.1 app supports English, Spanish, French, Portuguese (Brazilian), Chinese simplified and Chinese Traditional.

  • CPU: 64-bit or Dual-core processor
  • Memory: 2 GB RAM

Supported Operating Systems for the Laserfiche Mobile Server

  • Windows 7
  • Windows 8.1
  • Windows 10
  • Windows Server 2008 R2
  • Windows Server 2012 R2
  • Windows Server 2016

Android System Requirements

  • Android 4.3 and later
  • Recommended 512 MB of memory
  • Google Pixelbook now supports the Laserfiche app

iOS System Requirements

  • iOS 8 and later
  • iPhone 6 and later
  • iPad 2, iPad mini, and later
  • The Spotlight search requires iOS 9 or later and does not support searching offline Laserfiche items on iPhone 4S, iPad2, iPad (3rd generation), iPad mini, or iPad touch (5th generation).

Windows Store App Requirements (desktop and tablet)

  • Windows 10
  • Recommended 512 MB memory

Laserfiche Components

You must have one the following configurations:

  • Laserfiche Rio 8.3 or later
  • Laserfiche Avante 8.3 or later and Laserfiche Forms 9.2 or later
  • Laserfiche Avante 8.3 or later and Web Access 8.3.2 or later
  • Laserfiche Avante 10 or later

Optional:

  • You need Laserfiche Forms 9.2 or later to interact with forms.
  • You need Laserfiche Forms 9.2.1 or later to interact with drafts in Forms.
  • You need Laserfiche Forms 10 or later to interact with teams in Forms.
  • You need Laserfiche Forms 10.1 or later to interact with offline forms, tasks, and notifications in Forms.
  • You need Laserfiche Forms 10.2 or later for offline tasks to be saved automatically to your device.
  • You need Laserfiche Forms 10.3 or later for offline task and forms drafts to be saved automatically to your device.
  • You need Laserfiche Forms 10.3.1 or later for online task and forms drafts to be saved automatically to your device.

If you do not have Laserfiche Forms, you will still be able to use the app, but you will not be able to perform forms actions. You can also use the app to only review and submit forms. You are not required to connect to a repository.

Notes:

  • Laserfiche 10.3.1 and later is required for full functionality. Version 10 or later of the Laserfiche Server, Laserfiche Directory Server, and Laserfiche Forms is required to use Laserfiche Directory Server's single sign-on functionality.
  • The Laserfiche 10.3.1 app can connect to the Web Access add-on versions 8.3.2 to 9.1.1 and the Laserfiche Mobile Server versions 9.2.0 or later.

Known Issues

Android App

  • If a user presses the "Embed" button when editing a Microsoft Office document in the app, it's unresponsive. After pressing "Embed", the "Edit in browser", "Print", and "Find" button will also be unresponsive. (53527)
  • Minimizing and maximizing the app on a Google Pixelbook does not automatically restart the application. The user must manually restart the app. (57811)
  • The app will close unexpectedly if launched on a device running a version earlier than Android 4.3. (86165)

All Apps

  • If a strikethrough annotation is applied to a document in Text View, that same strikethrough cannot be deleted from the Image View. (54339)

iOS App

  • Image processing fails when uploading a photo taken with the iPhone X from the photo gallery. (77646)
  • The document detection blue border doesn't always detect the document correctly when the camera is launched in landscape mode. (79603)
  • If the app is running in the background, and a user tries to launch the app via a link in an email, the app will close unexpectedly. (86262)

iOS and Android Apps

  • The app may close unexpectedly when using the device camera to take a picture for a new document when connected to Laserfiche Cloud. (80407)

Related Links

Laserfiche Mobile 10.3.1