Summary

Laserfiche Connector provides a streamlined experience for integrating Laserfiche with line of business applications such as CRM and ERP systems. Laserfiche Connector 10 is a major release with new actions that allow for writing data from one application into another application and for importing into, scanning into, and assigning metadata to the currently open document. Other updates include enhancements to the search action, importing and assigning metadata with Web Access 10, and defining a custom location for profile deployment. For a detailed listing of changes, please see 1013743 List of Changes for Laserfiche Connector 10.

Service Pack and Hotfix Information

There are no hotfixes or updates for Laserfiche Connector 10

System and Software Requirements

System

• CPU: 2.93GHz or faster processor
• Memory: 4GB
• Operating system: Windows Server 2008 (SP 2+) and later, or Windows Vista (SP2+) and later

Software

• .NET 4.5
• Microsoft Visual C++ 2012 Redistributable (x64) -11.0.61030
• Microsoft Visual C++ 2012 Redistributable (x86) -11.0.61030
• Microsoft Visual C++ 2015 Redistributable (x64) -14.0.23506
• Microsoft Visual C++ 2015 Redistributable (x86) -14.0.23506
• Laserfiche Server version 9.0 or later if you are using Laserfiche Connector with the Laserfiche Client
• Laserfiche Server version 8.3 or later if you are using Laserfiche Connector with Web Access
• Laserfiche Web Access version 10 or later to use the assign template and fields action, the import action, or the show search count option with Web Access.

To integrate Laserfiche Connector with a web application

• Internet Explorer: versions 9, 10, or 11
• Firefox: the latest version (auto-updated)
• Chrome: the latest version (auto-updated)
• Microsoft Edge

To integrate Laserfiche Connector with a Java Application on Windows system

• Java Runtime Environment (JRE): versions 6 update 21, 7, or 8
• Java Development Kit (JDK): versions 6 update 21, 7, or 8
• Java Access Bridge (JAB): version 2.0.2 or later enabled

Testing the Laserfiche Connector before installing it

The Laserfiche Connector Test Utility lets you quickly determine if Laserfiche Connector will work with an application. Download and run the Test Utility here. System and Software requirements, as well as instructions, can be found in the Laserfiche Connector help.

Unattended batch installation

The fastest way to distribute Laserfiche Connector and the Laserfiche Connector profiles you've created to multiple machines is to perform a command line or unattended installation and store XML profiles on a network drive all. Learn more about unattended installs

Third-party software accessibility

Some additional configuration may be necessary to run Laserfiche Connector from Internet Explorer, an application that hosts Internet Explorer controls, Chrome, Firefox, or a Java-based application. See these instructions for more information.

See also the list of applications Laserfiche has confirmed compatibility with.

Known Issues

• When using Laserfiche Connector on a remote desktop, and when using OCR to analyze a window, you may get unexpected results if the target application is partially hidden by another application. Ensure the application you are targeting does not have any windows or applications showing in front of it. (128129)
• The %(Count) token is not resolved when a Laserfiche Connector profile runs. (140853)
• When selecting a control in Chrome with UI automation, you cannot select controls hidden behind a scroll bar inside an iFrame that has a different source. (120818)
• If you change text size through Personalize -> Display in Windows, Laserfiche Connector selection rectangles may be offset in certain applications. To get the rectangles to be position correctly, open the properties for the target application and select "Disable display scaling on high DPI settings" on the Compatibility tab. After you've configured Laserfiche Connector, you can clear this option. (127127)
• When selecting an application with the Profile Creator, you cannot select a browser window when the browser is in full screen mode. (117931)
• When a Firefox browser is in full screen mode, clicking the overlay button will make the action list disappear. (117566)
• When selecting a control in Chrome with UI automation, Chrome will crash if you select an application on a webpage that has a multi-selection element. (121613)
• If a profile is configured to prompt for login information when scanning in the Laserfiche Client, and the user enters Windows account credentials instead of Laserfiche account credentials, Laserfiche Scanning will encounter an error. Change the profile to use Windows authentication if users will be logging in with their Windows account credentials. (122203)
• Controls cannot be selected on web pages opened in Microsoft Edge if JavaScript was used to analyze the page. Use UI automation or OCR to analyze the page instead. (129428)
• When OCRing a web page opened in Microsoft Edge, the browser's title and menu will be included in the OCR results. (129429)
• When running a Laserfiche Connector action from Microsoft Edge, the Laserfiche Connector button may disappear from the target application while the action is running. (129511)
• Laserfiche Connector cannot detect a document opened in the Laserfiche Client when the Laserfiche Client run as an administrator and the Laserfiche Client is not run as an administrator. See KB 1013271 (139666)
• When retrieving values from, or writing values to, a control with UI Automation, only the first 4096 characters will be retrieved or written. (141235)

Related Links

• 1013743 List of Changes for Laserfiche Connector 10