Summary

Laserfiche 10 introduces several new features in the Laserfiche Server, desktop Laserfiche Client, and Web Access to make it easier to work with documents in your repository.

Installation Information

Laserfiche 10 is available on the Support Site in two packages: Laserfiche Avante and Laserfiche Rio. Laserfiche Team and Laserfiche United customers should use the Laserfiche Avante 10 installation package.

Laserfiche Rio 10 includes Laserfiche Directory Server 10. See Knowledge Base article 1013699 for information on new features.

The installation process works best when run from local media. Certain aspects of the installation wizard may not function correctly when run directly from a network drive or file share. For example, the installation may not automatically resume following a reboot after installing the setup prerequisites; you must manually restart the installation. Or you may be unable to assign a domain account during the service configuration step of the installation.

No Windows XP and Windows Server 2003 Support

Laserfiche 10 does not support Windows XP, Windows Server 2003, or Microsoft SQL Server 2000.

If Laserfiche 9 is currently installed on a computer with Windows XP or Windows Server 2003, you will not be able to install Laserfiche 10 on that computer. You must move your Laserfiche Server before upgrading to version 10.

Laserfiche 9.2 dropped support for SQL Server 2000. If you are upgrading from an earlier version of Laserfiche 9 to Laserfiche 10 and are currently using SQL Server 2000 to host a Laserfiche repository, you must move to a SQL Server 2005 or later database before upgrading Laserfiche Server to version 10.

Upgrading from Laserfiche 8 or Laserfiche 9

After installing Laserfiche Server 10, the Server will automatically update the version 8 or version 9 database. This update process will happen the first time the Laserfiche Server attempts to load a repository. The update process happens behind the scenes, and does not require any user input. It is performed in-place, and does not create a new database. When the update is complete, your repository will be compatible with the Laserfiche 10 Server.

Note: With large databases, the automatic schema update may some time. Be aware that your laserfiche repository will be inaccessible during this process even though the Laserfiche Server service is running. Check the Windows Event Log to see when the process is complete.

Important: This update occurs in-place and does not create a new database. Therefore, you should ensure that you have a working backup before installing the Laserfiche Server 10 or registering your Laserfiche 9 repository to it.

Once you have finished installing Laserfiche Server 10 you will also need to update your search catalog.

Laserfiche Server System Requirements

Minimum Server Requirements

• Processor Type (CPU): Pentium 4, AMD Opteron, AMD Athlon 64, or more recent processor
• Memory: 2 GB RAM
• Operating system: Windows Vista (Service Pack 2), Windows Server 2008 (Service Pack 2), Windows 7, Windows Server 2008 R2, Windows 8, Windows Server 2012, Windows 8.1, Windows Server 2012 R2, Windows 10
• Database engine: Microsoft SQL Server 2005 (Service Pack 4), Microsoft SQL Server 2008 (Service Pack 3), Microsoft SQL Server 2008 R2 (Service Pack 2), Microsoft SQL Server 2012 (Service Pack 2), Microsoft SQL Server 2014, Oracle 10g (10.2.0.5+), Oracle 11g (11.1.0.7+), Oracle 11g R2 (11.2.0.1+), Oracle 12c

Note: If you are using an Oracle 12c server, please install the Oracle 12.1.0.2 client on the computer hosting the Laserfiche Server.

Note: If you are using an Oracle DBMS, make sure that Oracle Client 11.2.0.2.1 or later with the corresponding version of Oracle Data Access Components (ODAC) is installed on the computer hosting the Laserfiche Server.

Note: Express editions of the above Microsoft SQL Server versions are supported.

Audit Trail Web Reporting Requirements

• Web Server: IIS 7 (Windows Vista and Windows Server 2008), IIS 7.5 (Windows 7 and Windows Server 2008 R2), IIS 8 (Windows 8 and Windows Server 2012), IIS 8.5 (Windows 8.1 and Windows Server 2012 R2), IIS 10 (Windows 10)
• DBMS: Microsoft SQL Server 2005, Microsoft SQL Server 2008 (R2), Microsoft SQL Server 2012, Oracle 10g, Oracle 11g, or Oracle 12c
• Web Browser: Internet Explorer 8 or later, Firefox 2 or later

Laserfiche Web Administration Console Requirements

• Web Server: IIS 7 (Windows Vista and Windows Server 2008), IIS 7.5 (Windows 7 and Windows Server 2008 R2), IIS 8 (Windows 8 and Windows Server 2012), IIS 8.5 (Windows 8.1, Windows Server 2012 R2), IIS 10 (Windows 10)
• Web Browser: Internet Explorer 9 or later, Firefox 10 or later, Chrome

Known Issues

• After installing Laserfiche 10 Update 2, Laserfiche Client could become unstable when selecting multiple documents and modifying dynamic field values. (140890)
• When changing the scan source in Laserfiche Scanning to TWAIN, you may need to re-select the scanner. (124503)
• Microsoft Excel 2013 may crash when importing a file and generating text for it. (115253)
• The Laserfiche Client Preview pane sometimes shows a blank metadata pane when changing selected documents. (113583)
• PhotoDocs may display a "Failed to auto-rotate: OCR engine not found. [PD10-152]" error message when using the auto-rotate process. (112405)
• Please make sure that the Laserfiche 9.1 database upgrade is complete before using QRcmd.exe to reindex a repository. (110044)
• Laserfiche Server 9 is compatible with License Manager 8.2 or higher. (94414)
• When viewing a PDF in the Folder Browser's Document Preview Pane or the Document Viewer's Electronic File Pane, hyperlinks in the PDF do not work. (94419)
• Remote computers cannot view a shared Snapshot printer's Laserfiche Snapshot Properties dialog box. (92426)
• Customized Document Viewer toolbars may be duplicated when upgrading from Laserfiche 9.0 to Laserfiche 9.0.1. (96492)

Language Pack Known Issues

• In the Custom Setup step of the installation wizard, component descriptions are in English. (96169)
• The Laserfiche Snapshot Printer Preferences dialog box contains untranslated text. (94599, 94597, 94402, 94326)
• In Laserfiche Scanning, some token names are always in English. (96239)
• On the Commands tab in the Customize toolbar dialog box, the Categories listing may list Business Processes twice.

Related Links

• 1013706 List of Changes for Laserfiche 10.

See the following articles for information on previous versions of Laserfiche.

• 1013609 List of Changes for Laserfiche 9.2.1
• 1013528 List of Changes for Laserfiche 9.2.
• 1013418 Release and Hotfix Information for Laserfiche 9.1.1.
• 1013383 Release and Hotfix Information for Laserfiche 9.1.0.
• 1013341 Release and Hotfix Information for Laserfiche 9.0.3.
• 1013227 Release and Hotfix Information for Laserfiche 9.0.2.
• 1013132 Release and Hotfix Information for Laserfiche 9.0.1.
• 1013061 Release and Hotfix Information for Laserfiche 9.0.0.

See the following articles for information on previous versions of Laserfiche 8.

• 1013101 Release and Hotfix Information for Laserfiche 8.3.2.
• 1012954 Release and Hotfix Information for Laserfiche 8.3.1.
• 1012863 Release and Hotfix Information for Laserfiche 8.3.0.
• 1012793 Release and Hotfix Information for Laserfiche 8.2.1.
• 1012722 Release and Hotfix Information for Laserfiche 8.2.0.
• 1012609 Release and Hotfix Information for Laserfiche 8.1.2.