Summary

Laserfiche Connector provides a streamlined experience for integrating Laserfiche with line of business applications such as CRM and ERP systems. Laserfiche Connector 9.1 is a major release with new actions that allow for importing documents, assigning metadata to search results, OCRing the target application, and more. For a detailed listing of changes, please see 1013657 List of Changes for Laserfiche Connector 9.1.

Service Pack and Hotfix Information

There are no hotfixes or updates for Laserfiche Connector 9.1

System and Software Requirements

System

• CPU: 2.93GHz or faster processor
• Memory: 4GB
• Operating system: Windows Server 2008 (SP 2+) and later, or Windows Vista (SP2+) and later

Software

• .NET 4.5
• Microsoft Visual C++ 2012 Redistributable (x64) -11.0.61030
• Microsoft Visual C++ 2012 Redistributable (x86) -11.0.61030
• Laserfiche Server version 9.0 or later if you are using Laserfiche Connector with the Laserfiche Client
• Laserfiche Server version 8.3 or later if you are using Laserfiche Connector with Web Access

To integrate Laserfiche Connector with a web application

• Internet Explorer: versions 9, 10, or 11
• Firefox: the latest version (auto-updated)
• Chrome: the latest version (auto-updated)
• Microsoft Edge

To integrate Laserfiche Connector with a Java Application on Windows system

• Java Runtime Environment (JRE): versions 6 update 21, 7, or 8
• Java Development Kit (JDK): versions 6 update 21, 7, or 8
• Java Access Bridge (JAB): version 2.0.2 or later enabled

Testing the Laserfiche Connector before installing it

The Laserfiche Connector Test Utility lets you quickly determine if Laserfiche Connector will work with an application. Download and run the Test Utility here. System and Software requirements, as well as instructions, can be found in the Laserfiche Connector help.

Unattended batch installation

The fastest way to distribute Laserfiche Connector and the Laserfiche Connector profiles you've created to multiple machines is to perform a command line or unattended installation and to copy the XML profiles to each machine.

"InstallerPath/Setup.exe" SetupParameters INSTALLLEVEL=InstallLevel Properties

• If you want the profiles to be accessible for all users on a machine, copy the profile XML files to C:\Users\All Users\Laserfiche\Connector\Profiles.
• If you want the profiles to be accessible for specific users on a machine, copy the profile XML files to %appdata%\Laserfiche\Connector\Profiles for the specific user.

Third-party software accessibility

Some additional configuration may be necessary to run Laserfiche Connector from Internet Explorer, an application that hosts Internet Explorer controls, Chrome, or a Java-based application. See these instructions for more information.

See also the list of applications Laserfiche has confirmed compatibility with.

Known Issues

• If you use OCR text on a remote desktop that does not have its color depth set to "Highest Quality(32bit)," the target application's controls are not selectable. (128940)
• When using Laserfiche Connector on a remote desktop, and when using OCR to analyze a window, you may get unexpected results if the target application is partially hidden by another application. Ensure the application you are targeting does not have any windows or applications showing in front of it. (128129)
• When selecting a control in Chrome with UI automation, you cannot select controls hidden behind a scroll bar inside an iFrame that has a different source. (120818)
• If you change text size through Personalize -> Display in Windows, Laserfiche Connector selection rectangles may be offset in certain applications. To get the rectangles to be position correctly, open the properties for the target application and select "Disable display scaling on high DPI settings" on the Compatibility tab. After you've configured Laserfiche Connector, you can clear this option. (127127)
• If you try to define tokens in Chrome and the Chrome bookmark bar is hidden, the control selection rectangle may be offset from the actual controls on the page. Show and then hide the bookmark bar to accurately select controls. (121145).
• When selecting an application with the Profile Creator, you cannot select a browser window when the browser is in full screen mode. (117931)
• When a Firefox browser is in full screen mode, clicking the overlay button will make the action list disappear. (117566)
• When selecting a control in Chrome with UI automation, Chrome will crash if you select an application on a webpage that has a multi-selection element. (121613)
• If a profile is configured to prompt for login information when scanning in the Laserfiche Client, and the user enters Windows account credentials instead of Laserfiche account credentials, Laserfiche Scanning will encounter an error. Change the profile to use Windows authentication if users will be logging in with their Windows account credentials. (122203)
• Controls cannot be selected on web pages opened in Microsoft Edge if JavaScript was used to analyze the page. Use UI automation or OCR to analyze the page instead. (129428)
• When OCRing a web page opened in Microsoft Edge, the browser's title and menu will be included in the OCR results. (129429)
• When running a Laserfiche Connector action from Microsoft Edge, the Laserfiche Connector button may disappear from the target application while the action is running. (129511)

Related Links

• 1013657 List of Changes for Laserfiche Connector 9.1