A "The specified account already exists" Error Occurs When Installing Laserfiche Mobile Server 9.2.1.

April 6, 2015 | KB: 1013633
Laserfiche App 9.2.1

Summary

When installing Laserfiche Mobile Server 9.2.1 over an existing installation of Laserfiche Mobile Server 9.2.0, you may receive the following message:

    The specified account already exists.

Resolution

This error message usually indicates an incorrect transition state for the installation in Windows Installer.

The most direct resolution is to uninstall Laserfiche Mobile Server 9.2.0 before installing Laserfiche Mobile Server 9.2.1.