Summary

After installing Laserfiche 9.1.1 Service Pack 1 on a 64-bit version of Microsoft Windows, Laserfiche Scanning may display the following error message:

Exception has been thrown by the target of an invocation.

Retrieving the COM class factory for component with CLSID {D94D3976-B933-495E-AD3E-9D6FA6CB418D} failed due to the following error: 80080005

Cause

The upgrade process may incorrectly update certain 32-bit OCR components with the 64-bit version files.

Workaround

Manually replace the affected DLL files with the 32-bit versions.

Download the following ZIP file containing the 32-bit replacement files.

KB1013569

Extract the contents of the ZIP file to the following locations:

• C:\Program Files (x86)\Common Files\Laserfiche\9.1\BPImageWrapper91.dll
• C:\Program Files (x86)\Common Files\Laserfiche\Batch Processor\BPInterfacesClient.dll
• C:\Program Files (x86)\Common Files\Laserfiche\Batch Processor\BPObjectsClient91.dll
• C:\Program Files (x86)\Common Files\Laserfiche\Batch Processor\BPOCRClientWrapper90.dll
• C:\Program Files (x86)\Common Files\Laserfiche\Batch Processor\BPPageFixClient91.dll
• C:\Program Files (x86)\Common Files\Laserfiche\Batch Processor\Laserfiche.BatchProcessor.Utils.dll