A "The DPU is not correctly installed." Error Occurs When Selecting The ScanConnect Scan Source In Laserfiche Scanning.

September 30, 2014 | KB: 1013551
Scanning 8, Scanning 9

Summary

When loading the ScanConnect scan source in Laserfiche Scanning, you may receive the following message when loading scanner drivers:

    The DPU is not correctly installed.
    Please install DPU again.

Workaround

This warning message can be safely ignored.

Click the Ignore button on the warning message to continue loading the rest of the available scanner drivers.

Related Links

1011942 The Scanner Setup Dialog Box Does Not List Your ISIS Scanner.