Summary

When you delete a Laserfiche user account from a repository, certain locations in the Laserfiche Client may no longer be able to display the name of the now non-existent Laserfiche user account. For example, the Properties dialog box for a document may display a blank value for Created by and display the SID value for Owner.

Workaround

Instead of deleting a Laserfiche user account, disable the account.

To disable a Laserfiche user account

1. Load the Laserfiche Administration Console and log in to your repository.
2. Expand the Users and Groups item.
3. Select the Users item.
4. Double-click the Laserfiche user account you want to disable.
5. On the General tab, select the Disable this user check box.

More Information

For the sample scenario described in the article summary, you can use the Entry Owner and Created By columns in the Folder Browser to view the display name of the deleted Laserfiche user account. Deleted Laserfiche user account names are marked with a trailing * character.