Summary

This article lists compatibility issues between Web Access 9.0.2 with Microsoft Internet Explorer 11.

• The Copy Link context menu option opens a dialog box instead of copying directly to the Windows clipboard.
• The Digital Signatures ActiveX control may not load correctly.
• Web Access may not detect whether Laserfiche Scanning is installed.
• Web Access may not detect whether the Microsoft Office Plug-in is installed.
• You receive the "To receive the best Laserfiche Web Access experience, please use Internet Explorer 6 or higher, Firefox 3 or higher, Safari 4 or higher, or Google Chrome 6 or higher." warning banner.

Enable Compatibility View to resolve the above issues.

Related Information

If users enable Compatibility View, administrators can hide the "For the best experience in Web Access, disable Internet Explorer's Compatibility View. See KB 1013079 for more information." warning by manually editing the Styles.css stylesheet located in %ProgramFiles%\Laserfiche\Web Access\Web Files\Assets. Insert the following:

#CompatibilityModeWarningDiv {
  display:none !important;
}

Similary, administrators can hide the "Please use Internet Explorer 6 or higher" warning by manually editing Styles.css and inserting the following:

#BrowserWarningDiv {
  display:none !important;
}