Summary

See the following scenario:

• Use the Form Designer and add a Custom HTML field to a form.
• In the Custom HTML field, type a pair of opening and closing <pre> tags, insert desired text, and save your form.
• Users viewing the form to submit data as part of a business process may see a form with differing amounts of white space within the <pre> section. For example, text within the <pre> tags may wrap in the Form Designer, but may display as a single line when viewed during the submission process.

Cause

Laserfiche Forms may not properly save line breaks and extra blank spaces within <pre> tags in Custom HTML fields.

Workaround

Use other HTML tags within the Custom HTML field to format white space. For example, use <br /> tags to create line breaks and manually insert &nbsp; tags to add additional blank spaces.

Note: Please validate any custom HTML prior to deploying the form as Laserfiche Forms does not include built-in validation of content within Custom HTML fields.