Summary

See the following scenario:

1. Drag and drop multiple email messages from Outlook into Laserfiche Client 9.
2. In the Import to Laserfiche dialog box, select the Apply these properties to all entries imported in this batch option.
3. On the Fields tab, change the default template to another template that also contains fields mapped to email properties.
4. Click OK and complete the import process.

In Laserfiche, field values for all documents imported during this batch use the email properties from the first imported email message.

Resolution

This issue is resolved in Laserfiche Client 9.1 and later.

Workaround

Instead of using drag-and-drop to import multiple email messages, use the Save to Laserfiche menu or ribbon option from within Microsoft Outlook.