The Laserfiche Forms Website Displays A Blank Web Browser Window.

July 8, 2013 | KB: 1013275
Laserfiche Forms 9

Summary

When you load the Laserfiche Forms 9 Website, the Web browser displays a blank window.

Cause

The Laserfiche Forms computer may be missing certain IIS Role Services.

Resolution

Use the Windows Add Role Services Wizard (Windows 7, Windows Server 2008) or Add Roles and Features Wizard (Windows 8, Windows Server 2012) to install the following Common HTTP Features:

  • Default Document
  • Directory Browsing
  • HTTP Errors
  • Static Content
  • HTTP Redirection