Summary

When using the Laserfiche Activation Tool to activate another computer, after specifying the hardware fingerprint and host ID, you may receive the following error message:

Input string was not in a correct format.

Cause

This error usually means that the hardware fingerprint or host ID was not entered correctly. The hardware fingerprint is usually 32 alphanumeric characters. The host ID is usually 12 alphanumeric characters with a hyphen separator every 2 characters.