Summary
Laserfiche 8.2 and later relies on Windows Imaging Component (WIC) for image processing functionality. Microsoft Update KB2670838 for Windows 7 and Windows Server 2008 R2 introduces an incompatibility that can affect displaying JPEG images. For example, after installing the update, the Laserfiche Client Document Viewer image pane may display the following error:
Failed to load image.
Unknown image format. [6604]
Workaround
Use the Windows Control Panel to remove update KB2670838.
http://windows.microsoft.com/en-US/windows7/Remove-an-update
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