Summary

When loading the Laserfiche Forms site, you may receive the following error message:

Cannot open database "FormsDatabaseName" requested by the login. The login failed. Login failed for user 'IIS APPPOOL\FormsAppPool'.

Cause

The Laserfiche Forms application pool does not have sufficient rights to the Forms database.

Resolution

Change the identity on the FormsAppPool application pool to an account with rights to access the Forms SQL database.