A "Could not find volume." Error Occurs When Scanning With Integration Express - HTE 8.0.

September 10, 2012 | KB: 1013041
Integration Express - HTE 8.0

Summary

When using Laserfiche Integration Express - HTE 8.0 to scan from a SunGard HTE application, you may receive the following error message:

    Could not find volume.

You receive this error message even when there is a volume configured for the appropriate HTE category in the Integration Express - HTE Configuration dialog box.

Resolution

This issue is resolved in the current version of the Integration Express - HTE 8.0 installation package available on the Laserfiche Support Site. If you downloaded and installed Integration Express - HTE 8.0 prior to September 10, 2012 and you are encountering the above issue, please re-download the installation.

You can run the new installation over your existing Integration Express - HTE 8.0 installation.