The Workflow 8 E-mail Activity May Generate An Incorrect Attachment Name For Documents With Long Names That Contain non-ASCII Characters.

July 23, 2012 | KB: 1013012
Workflow Suite 8

Summary

When a Workflow 8 E-mail activity creates an attachment from a Laserfiche document, the resulting attachment name will be incorrect for documents with long names that contain non-ASCII characters.

Cause

Workflow relies on .NET Framework for generating e-mail messages. There is an issue in .NET Framework 4 that can create incorrect attachment names.

Resolution

There is a Microsoft hotfix that corrects this issue. Please see the following Microsoft Knowledge Base article for more information.

http://support.microsoft.com/kb/2402064