A "This patch package could not be opened." Error Occurs When Installing or Uninstalling Laserfiche.

May 21, 2012 | KB: 1012981
Laserfiche 8, Laserfiche 9

Summary

When installing or uninstalling Laserfiche, you may receive the following error message:

    This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package.

Cause

In most cases, this indicates corrupted registry keys.

Resolution

Microsoft offers an automated Fix It tool for troubleshooting this type of Windows Installer issue. Please see the following Microsoft Knowledge Base articles for more information.

http://support.microsoft.com/mats/Program_Install_and_Uninstall

http://support.microsoft.com/kb/971187

http://support.microsoft.com/kb/2438651