An "Error in function: dAddPortMonitor, Error code: 5" Error Occurs When Installing Snapshot 8.

May 7, 2012 | KB: 1012965
Snapshot 8

Summary

When installing the Laserfiche Client, the Snapshot 8 portion of the installation process may display the following error message:

    Error in function: dAddPortMonitor, Error code: 5.

    There was an error installing the printer driver. (-1)

Cause

A Microsoft security update may prevent the installation process from accessing "C:\Windows\System32\t2embed.dll"

Workaround

Please see Microsoft Knowledge Base article http://support.microsoft.com/kb/2639417 for more information and use the FixIt option to temporarily disable the update for the duration of the Snapshot 8 installation.