Release Notes for WebLink 8.2.1.

October 4, 2012 | KB: 1012940
WebLink 8.2.1

Summary

Laserfiche WebLink 8.2.1 is a maintenance release that features performance enhancements and miscellaneous updates. For a more detailed listing of changes, please see Knowledge Base article 1012939.

WebLink Server System Requirements

Minimum requirements

  • CPU: 2 GHz or faster processor
  • Memory: 1 GB RAM
  • Operating system: Windows XP (Service Pack 2) with IIS 5, Windows Server 2003 (Service Pack 1) with IIS 6, Windows Vista with IIS 7, Windows Server 2008 with IIS 7, Windows 7 with IIS 7.5, Windows Server 2008 R2 with IIS 7.5

Recommended Requirements

  • CPU: 2.8 GHz or faster processor
  • Memory: 2 GB RAM
  • Server operating system: Windows Server 2003 with IIS 6, Windows Server 2008 with IIS 7, Windows Server 2008 R2 with IIS 7.5

    • Note: Hardware requirements may fluctuate based on the number of users logged in to the server. If you expect to have many simultaneous connections to your Web Access server, we encourage you to configure it with a faster CPU and/or add more RAM.

Compatibility Information

  • Laserfiche Server 8: Laserfiche WebLink 8.2 requires version 8.2 or later of the Laserfiche Server. WebLink is not compatible with standalone editions of Laserfiche (Executive, Desktop, etc.).
  • WebLink is an ASP.NET 2.0 Web application for IIS. If you are running IIS 7, make sure the IIS Metabase and IIS 6 configuration compatibility (under IIS 6 Management Compatibility) feature is enabled for your IIS 7 installation.
  • If you are using Windows Server 2008 R2, you must enable the .NET Framework 3.5.1. Features option from the Add Features Wizard in the Server Manager prior to installing WebLink.
  • Client Workstation: WebLink is best viewed using Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, Firefox 3 or later, Safari 4 or later, Chrome 10 or later, Opera 11.

    • Note: Internet Explorer 6 and 7 users should install Microsoft security update 947864 (MS08-024).

  • Mobile Device: WebLink has been optimized for the iPhone, Android, Blackberry Storm, Blackberry Curve, and Blackberry Torch. However it may be functional on other mobile browsers.

General Information

If you are using Windows Server 2008 R2, you must enable the .NET Framework 3.5.1 Features option from the Add Features Wizard in the Server Manager prior to installing WebLink.

Laserfiche WebLink works with Microsoft's Internet Information Services (IIS) to provide access to the documents in the Laserfiche repository. WebLink requires Internet Information Services 5.1 or above. This section describes some of the additional configuration that may be necessary to run WebLink on IIS 6 or IIS 7.

  • A default installation of IIS 6.0 only serves static content. Ensure IIS 6.0 is configured to allow ASP.NET content.
  • The IIS metabase stores configuration information for your installation of IIS. Some settings can't be edited using the IIS manager MMC snap-in, however, IIS includes a feature that allows you to directly edit the metabase XML while IIS is running. Ensure you enabled this feature.
  • Ensure the following features are installed for Windows Vista (IIS 7)
    • IIS WMI compatibility
    • IIS Metabase and IIS 6 configuration compatibility
    • IIS Scripting Tools
    • IIS Management Service
    • ASP.NET
    • Windows Authentication

WebLink Reporting is an analytics package available in the 32-bit version of WebLink 8.2. It tracks basic usage statistics such as number of sessions and number of searches, and can generate charts based on these statistics. The WebLink Reporting site is only accessible from the computer hosting WebLink.

By default, the WebLink 8.2 document viewer will not display the folder breadcrumb above the image display. You can use the Show Breadcrumb option on the Document Viewer tab in the WebLink Designer to enable the control.

WebLink 8.0.1 introduced language packs support. During the WebLink installation, select the Custom setup type to choose to manually install available Language Packs. By default, if you choose to display the installation in a non-English language, the installation attempts to automatically install the corresponding Language Pack.

When logging in through WebLink, you must specify a user account configured for read-only access for WebLink to properly use retrieval licenses. Similarly, the Public Portal Licensing and Web Distribution Portal Licensing features only take effect when logged in with a user account configured for read-only access.

Installation Information

WebLink is available in both 32-bit and 64-bit. By default, the installation process will automatically install the version corresponding to your version of Microsoft Windows. Because IIS 6.0 does not support running 32-bit and 64-bit worker processes concurrently, you may need to explicitly install the 32-bit version of WebLink on a 64-bit version of Windows Server 2003 or Windows XP. The WebLink installation's setup.exe supports a /force32bit command-line parameter.

  1. Click Start, All Programs, Accessories, and click Command Prompt to load a command prompt.
  2. At the command prompt, type the following:

    3. "C:\temp\WebLink8.2\en-US\WebAccess\Install\setup.exe" /force32bit

  3. Replace "C:\temp\WebLink8.2" with the actual location of the WebLink installation package.

Known Issues

Component Known Issue
WebLink Designer When WebLink is uninstalled and reinstalled, the settings for the Search Results customized in the WebLink Designer are not retained. Even though the settings will appear to be your specific customizations before uninstalling, you need to resave the settings in order to retain them (47726).
WebLink Designer The Theme settings are not retained when you uninstall and reinstall WebLink (47728).
WebLink Designer The WebLink Designer does not remember the last state it was in after being closed and reopened (44847).
WebLink 1012691 The WebLink 8 Document Viewer May Not Display All Pages in a Long Document While Zoomed In When Using Internet Explorer 8. (64921)
WebLink Users may run into a "lost connection has been detected" or "too many connections" error when accessing a WebLink site installed on a Windows XP machine. Increasing the limit IIS allows will fix this issue. This happens more often when using Internet Explorer 8 (46685).
WebLink The Image annotation may not be displayed on the document image (45051).
WebLink The Attachment annotations will not display the appropriate icons on the document image (45581).
WebLink When WebLink is set up to use folder tunneling, users may see the full folder path they don't have access to in the left pane (48400).
WebLink A search cannot be stopped after clicking "Search." You must wait for the current search to finish to refine your search criteria or perform another search (46929).
WebLink The Search Pane does not include the updated Laserfiche 8 search types (45513).
WebLink If you see Unknown Error 9340 when trying to generate a thumbnail in WebLink, ask your administrator to check that the lfshlp is registered on the Laserfiche Server machine. For steps on how to do this, see KB 1012269 (54398).
WebLink Reporting 1012769 Compatibility Information For Internet Explorer 9.
Search Forms The Input Type defined under Custom Variable for an Input element may not be available to edit (48511).
WebLink Visual Studio 2008 Project File 1012912 WebLink 8.2 Visual Studio Project File References May Need to be Re-Added When First Opened. (83758)
WebLink 1012953 The WebLink 8 Folder Browser May Not Display The Associated Electronic Document Icons for Microsoft Office 2007 Documents.

Related Links

1012939 List of Changes for WebLink 8.2.1.