A "The maximum number of sessions that this server instance is licensed for has been reached. [9030]" Error Occurs When Using a Laserfiche 8.0 Client Program To Log In Through Windows Authentication On A Named Device.

April 2, 2012 | KB: 1012916
Laserfiche 8.0, Quick Fields 8.0

Summary

When on a named device, logging in through Windows authentication with a version 8.0 client program (e.g., Quick Fields 8.0.x) may display the following error message:

    The maximum number of sessions that this server instance is licensed for has been reached. [9030]

Cause

In certain situations, LFSO80.dll could not correctly retrieve the Host ID of a computer.

Resolution

There is a hotfix for the 32-bit version of LFSO80.dll (version 8.0.2.904) with an updated method for calculating Host ID.

  1. Click the following link to download a zip file containing the updated version of LFSO80.dll.
  2. KB1012916.zip

    Note: If you are on a 64-bit version of Windows, replace the following paths with "C:\Program Files (x86)\Common files\Laserfiche\LFObjects."

  3. Back up the existing copy of LFSO80.dll located in "C:\Program Files\Common Files\Laserfiche\LFObjects."
  4. Copy the updated version of LFSO80.dll in "C:\Program Files\Common Files\Laserfiche\LFObjects."
  5. Register LFSO80.dll.
    1. Click Start, All Programs, Accessories, and click Command Prompt to load a command prompt.
    2. Note: In a UAC environment, load an elevated command prompt by right-clicking on Command Prompt and select the Run as administrator option.

    3. At the command prompt, type the following to register LFSO80.dll.
    4. regsvr32 "C:\Program Files\Common Files\Laserfiche\LFObjects\LFSO80.dll"

    Note: If you are on a 64-bit version of Windows, you should use the 32-bit version of "regsvr32.exe" located in "C:\Windows\SysWOW64." For more information on the 32-bit version of "regsvr32.exe," please see Microsoft Knowledge Base article http://support.microsoft.com/kb/282747.