Summary

When you attempt to send a document to Laserfiche from SharePoint, you may receive the following error message:

The Laserfiche Records Center is not properly configured for this request.

Cause

This error can occur when sending documents larger than 4 MB. By default, the Laserfiche Records Center integration web service has a 4 MB HTTP request size limit.

Workaround

Manually edit the web.config file for the Records Center integration to increase the httpRuntime element's maxRequestLength attribute.

To increase the maximum HTTP request limit for the Records Center SharePoint integration

1. Using a text editor, open the web.config file for the Laserfiche SharePoint Records Center import service. By default, the web.config file is located at "C:\Program Files\Laserfiche\Laserfiche SharePoint Records Center\ImportService."
2. Look for the <system.web> section.
3. If there is already a <httpRuntime maxRequestLength="xxxxx" /> line, modify the value of maxRequestLength to the desired maximum number of kilobytes (KB) allowed. If the line does not exist, add the following line:

<httpRuntime maxRequestLength="2097151" />

4. Save your change to web.config. Setting maxRequestLength to 2097151 increases the limit to 2 GB.