An "Error 1714. The older version of Laserfiche 8.2 cannot be removed." Error Occurs When Installing Laserfiche 8.2.

February 21, 2011 | KB: 1012742
Laserfiche 8.2

Summary

When installing Laserfiche 8.2, you may receive a variation of the following error message:

    Error 1714. The older version of Laserfiche 8.2 cannot be removed."

Workaround

This is a potential Windows Installer issue. Microsoft provides an automated tool to help correct the issue. Please see the following Microsoft Knowledge Base article:

http://support.microsoft.com/kb/971187