Summary

By default, the WebLink 8 Document Viewer page automatically attempts to keep a session alive as a method for preventing the need to re-download the image tiles when a session times out. As a side effect, the feature bypasses the sessionState element's timeout attribute as set in the WebLink 8 Web.config file when a user has the Document Viewer open. Users must close the Document Viewer before WebLink can register a user session as being inactive.

Workaround

You can edit the DocView.aspx page to disable WebLink from refreshing a session.

To prevent WebLink from automatically refreshing a session in the Document Viewer

1. From a text editor, open the DocView.aspx file. This file is located in the Web Files subfolder of the WebLink 8 installation folder. By default, the location is "C:\Program Files\Laserfiche\WebLink 8\Web Files.
2. At the end of the file, locate the following section:

$(document).ready(function() {
  $($get("MetadataTab")).click();
});

3. Append a line to the section like so:

$(document).ready(function() {
  $($get("MetadataTab")).click();
  KeepAliveTimer.Stop();
});

4. Save the change to DocView.aspx.