An Unhandled Exception Occurs When Specifying a Value in a Field with a Constraint when Using Web Access Scanning 8.1.

June 7, 2010 | KB: 1012615
WebAccess 8.1

Summary

When using Web Access Scanning 8.1, you may receive an unhandled exception when specifying a field value in a constrained field.

Cause

When validating field constraints, Web Scanning 8.1 incorrectly relies on the 8.0 version of a file that will not be available on a clean workstation where only Web Scanning 8.1 is installed.

Resolution

There is an updated version of the Web Scanning installation. Replace the existing Web Scanning installation package hosted on the Web Access server with the updated version. Subsequent users who download Web Scanning from Web Access will not encounter this issue.

To update the hosted Web Scanning installation

  1. Click the following link to download the updated Web Scanning installation package.
  2. Hotfix_SCR57942.zip

  3. Extract the contents of the zip file to a temporary location.
  4. Replace the existing version of setup.exe stored on the Web Access server in the "Web Files\Scanning" subfolder with the updated version. On a 32-bit version of Windows, the default location is "C:\Program Files\Laserfiche\Web Access 8\Web Files\Scanning." On a 64-bit version of Windows, the default location is "C:\Program Files (x86)\Laserfiche\Web Access 8\Web Files\Scanning."