A "Failed to create the 'OmniOCRWrapper.PSZoneOCRWrapper process." Error Occurs When Using Quick Fields 8.

June 21, 2010 | KB: 1012605
Quick Fields 8

Summary

When running a Quick Fields session that contains an OCR process, you may receive the following error message:

    Failed to create the 'OmniOCRWrapper.PSZoneOCRWrapper process [0804-QF 1]

Cause

This issue can occur if you install Laserfiche Client 8.1.2 prior to installing Quick fields 8. The installation for Laserfiche Client 8.1.2 does not set registry values needed by Quick Fields. When you install Quick Fields 8, the Quick Fields installation detects that the OCR engine is already installed and does not attempt to reinstall the OCR files.

Resolution

Manually register OmniOCRWrapper81.dll and BPOmniOCR81.exe.

  1. Click Start, All Programs, Accessories, and click Command Prompt to load a command prompt.
  2. Note: In a UAC environment, load an elevated command prompt by right-clicking on Command Prompt and select the Run as administrator option.

  3. At the command prompt, type the following to register OmniOCRWrapper81.dll.
  4. regsvr32 "C:\Program Files\Common Files\Laserfiche\Batch Processor\BPOmniOCR16\OmniOCRWrapper81.dll"

  5. Type the following to register BPOmniOCR81.exe.
  6. "C:\Program Files\Common Files\Laserfiche\Batch Processor\BPOmniOCR16\BPOmniOCR81.exe" /regserver

Note: On a 64-bit version of Windows, the two files will be located in "C:\Program Files (x86)\Common Files\Laserfiche\Batch Processor\BPOmniOCR16."