A "No response received from the server. [780]" Error Occurs When Importing Documents in Laserfiche 8 And AVG Antivirus Software is Installed.

April 21, 2011 | KB: 1012453
Laserfiche 8, Laserfiche 9

Summary

When AVG Antivirus software is installed on the client workstation and you attempt to import a document into Laserfiche 8, you may receive the following error message:

    No response received from the server. [780]

You may also receive the following error message:

    Failed to import new document. (Operation timed out.) [784]

Workaround

AVG's LinkScanner feature may interfere with the import process. Disable the LinkScanner feature in the AVG settings.

Related Links

1012073 An "Error 780" Occurs When Connecting To Your Laserfiche Repository.