Inline Pattern Matching Expressions in Tokens May Not Properly Modify Multi-line Zone OCR Tokens When You Specify an Index.

December 21, 2009 | KB: 1012392
Quick Fields 8

Summary

When you use a Zone OCR process to read multiple lines, Quick Fields may not correctly apply the regular expression specified in the Token Editor dialog box.

Cause

This issue can occur when the Zone OCR process is not configured to return a multi-value token and you use the Token Editor to modify the token using the Include Regular Expression and Include Index options.

Workaround 1

In the Advanced Options for the Zone OCR process, set the create multi-value token to true.

Workaround 2

In the Token Editor, do not enable the Include Index option. Instead, treat the Zone OCR token as a single block of text and use the regular expression to find the line you want by using the character escape for the new line character.