Folder Browser Performance May Be Unexpectedly Slow When Displaying Certain Columns.

August 8, 2014 | KB: 1012297
Laserfiche 8, Web Access 8, WebLink 8

Summary

When viewing a Laserfiche 8 repository, the Folder Browser may take a longer than expected time to load when configured to display certain columns. Load times may be significantly longer when compared to a similar folder browser configuration and viewing a Laserfiche 7 repository.

Resolution 1

This issue is resolved in Laserfiche 8.1.1 and later. Please upgrade to the latest version of Laserfiche.

Resolution 2

There is a hotfix available for Laserfiche Server 8.1. The fix includes the following files:

  • cr.dll (version 8.1.0.512)
  • ms-upg11.sql
  • ora-upg11.sql

To update Laserfiche Server 8.1.

  1. Stop the Laserfiche Server 8 service.
  2. Click one of the following links to download either the 32-bit of the 64-bit version of the hotfix.
  3. Hotfix_SCR49689_win32.zip

    Hotfix_SCR49689_x64.zip

  4. Replace your existing version of cr.dll with the updated version included in the zip file. The file is located in the Laserfiche Server installation folder. By default, the installation folder is "C:\Program Files\Laserfiche\Server."
  5. Copy the two .sql files into the sql subfolder located in the Laserfiche Server installation folder. By default, the path is "C:\Program Files\Laserfiche\Server\sql."
  6. Start the Laserfiche Server 8 service.