The Displayed List Of Search Results May Not Include All Expected Documents.

August 8, 2014 | KB: 1012285
Laserfiche 8, Toolkit 8

Summary

When performing certain searches, the search result displayed in a client program may not include all expected documents.

Resolution 1

This issue is resolved in Laserfiche 8.1.1 and later. Please upgrade to the latest version of Laserfiche.

Resolution 2

There is a hotfix available for Laserfiche Server 8.1. The fix is an updated version of cr.dll (version 8.1.0.489).

  1. Stop the Laserfiche Server 8 service.
  2. Click one of the following link to download either the 32-bit or the 64-bit version of the hotfix.

    3. Hotfix_SCR48611_win32.zip

    Hotfix_SCR48611_x64.zip

  3. Replace your existing version of cr.dll with the updated version included in the zip file. By default, the file is in "C:\Program Files\Laserfiche\Server."
  4. Restart the Laserfiche Server 8 service.

Related Links

Cr.dll (version 8.1.0.489) also includes a hotfix for a separate issue. Please see the following Laserfiche Knowledge Base for more information.

1012288 Folder Filter Expressions May Not Properly Propagate From a Parent Folder to Child Folders.