Known Issues with Agenda Manager 8.0.0

March 21, 2011 | KB: 1012277
Agenda Manager 8.0

Summary

This article documents the known issues with Laserfiche Agenda Manager 8.0.

Known Issues
  • FinePrint pdfFactory Pro, which is automatically installed with the Agenda Manager Microsoft Word Add-in and can be used to publish agendas, is not supported on 64-bit machines or on machines running Windows Server 2003 or Windows Server 2008.
  • FinePrint pdfFactory Pro does not support links from an agenda item to the portion of the agenda packet that contains its attachments.
  • If you edit a template using the add-in, select Save Template to Agenda Manager, then close Microsoft Word, you will be prompted to save the template again. This prompt is unnecessary as you have already saved your template. (48689)
  • If you prepare an agenda using the add-in, then select Save Agenda to Agenda Manager, you will be prompted to save again if you choose to immediately publish the agenda. This prompt is unnecessary as you have already saved your agenda. (48689)
  • Once you have logged in to the Agenda Manager Server from the add-in, there is no method of changing the user you are logged in as short of closing and restarting Microsoft Word. (22918)
  • Temporary files are sometimes not deleted from the user's temporary directory when they close Microsoft Word. (22576)
  • The order of the items in the Agenda Manager menu may occasionally be shuffled around. To reset the order of the menu items, delete the following file: C:\Documents and Settings\UserName\Application Data\Microsoft\Templates\Laserfiche Agenda Manager.dot. This file will be automatically recreated the next time you open Microsoft Word. (22777)
  • If your Windows firewall is disabled using Group Policy instead of being manually configured directly on the machine, Agenda Manager may incorrectly display a message box warning you that the firewall is enabled. If enabled, the firewall may prevent other computers on your network from communicating with the Agenda Manager Server. (22696)
  • 1011904 The Agenda Manager menu is sometimes not available in Microsoft Word 2003.
  • When you attach multiple reports at the same time and you use multiple attachment methods, the attachment order may not be in the exact order that you specified. Attachments are first sorted in the following order: scanned documents, Laserfiche documents, then documents attached from disk.
  • Clicking the Submit Item tab when there are no meeting types results in an error page. (22986)
  • Agenda Manager does not prevent users from removing the Manage Users privilege from themselves. If an administrator is the sole user with the Manage Users privilege, removing the privilege from himself or herself can create a scenario where there are no user accounts with the ability to create or modify users. (22372)
  • 1011754 The scan button is sometimes not available when attaching files to agenda items.
  • You may not be able to download and open an agenda item attachment if its name contains a period. This is an Internet Explorer issue that prevents the browser from being able to determine the file's type. As a workaround, do not name agenda item attachments using periods. If you have already done so, manually rename the file when you download it and include the correct extension (e.g., Report 1.pdf) (49435)
  • If you attempt to use a backslash to name an agenda item's attachment, everything before and including the backslash will be dropped from the name. For example, attempting to name an attachment Test1\Test2 will result in an attachment named Test2. Note that this does NOT apply to the opposite slash (/), which works correctly. (49435)
  • 1011836 An "Error 1402" may occur when installing Agenda Manager.
  • 1012664 A "Fatal Error During Uninstallation" may occur when repairing Agenda Manager (only applies to Agenda Manager 8.0.1).
  • When publishing an agenda packet with one or more items that contain attachments, you may receive a System.OutOfMemoryException error if the sum of all attachment file sizes is large. For example, on a machine with 4GB of RAM, this issue may occur if the sum is over 250MB. As a work-around, increase the machine's RAM and/or decrease the sum file size (i.e., remove attachments until the sum file size is low enough to work). (70030)

Related Links

Please see the following Knowledge Base article for additional information on Agenda Manager 8.0.0.

1012276 List of Changes for Agenda Manager 8.0.0