The Browse Button Does Not Function When Using the Send To Laserfiche Option From Microsoft Office Excel or Word 2003.

June 22, 2009 | KB: 1012261
Laserfiche 7, Laserfiche 8

Summary

When you use the Send To Laserfiche option from Microsoft Office Excel 2003 or Microsoft Office Word 2003, the Browse button on the resulting Import to Laserfiche dialog box does not load the Browse Folders dialog box.

Resolution

There is a potential issue in Microsoft Office Excel 2003 and Microsoft Office Word 2003 that can prevent add-ins from loading. Microsoft has released an update to Microsoft Office 2003 for this issue. Please see the following Microsoft Knowledge Base article for more information on the issue and how to download the corresponding update.

http://support.microsoft.com/kb/907417