There Is A Potential Memory Leak When Running Laserfiche Server 8.1 on Windows Vista or Windows Server 2008.

June 15, 2009 | KB: 1012258
Laserfiche Server - Team (MSDE) 8.1, Laserfiche Server - United (MS SQL) 8.1, Laserfiche Server - United (Oracle) 8.1

Summary

Memory usage for the Laserfiche Server service may steadily rise when the service is running on Windows Vista or Windows Server 2008.

Cause

Windows Vista and Windows Server 2008 contain different internal handling for canceling HTTP requests. This issue does not affect Windows XP.

Resolution 1

This issue is resolved in Laserfiche 8.1.1 and later. Please upgrade to the latest version of Laserfiche.

Resolution 2

There is a hotfix available for Laserfiche Server 8.1. The fix is an updated version of httpserv.dll (version 8.1.0.455).

To update Laserfiche Server 8.1

  1. Stop the Laserfiche Server service.
  2. Click one of the following links to download either the 32-bit or the 64-bit version of the hotfix.

    3. Hotfix_SCR44339_win32.zip

    Hotfix_SCR44339_x64.zip

  3. Replace your existing version of httpserv.dll with the updated version included in the zip file. By default, the file is located at "C:\Program Files\Laserfiche\Server."
  4. Start the Laserfiche Server service.