Summary

Laserfiche Scanning may not display volumes if the user does not have the Read Volume Security volume access right on any volumes in the repository.

Resolution 1

This issue is resolved in Laserfiche 8.1.1 and later. Please upgrade to the latest version of Laserfiche.

Resolution 2

There is a hotfix available for Laserfiche Scanning 8.1. The fix is an updated version of BatchProcessor.Connection.dll (version 8.1.0.420).

To update Laserfiche Scanning 8.1

1. Close any open instances of Laserfiche Scanning.
2. Click the following link to download a zip file containing the hotfix.

   Hotfix_SCR48048.zip

3. Extract the contents of the zip file to a temporary location.
4. To replace your existing version of the file, drag and drop the updated version of BatchProcessor.Connection.dll into the Windows Global Assembly Cache at "C:\WINDOWS\assembly."

Note: User Account Control (UAC) prevents you from manually replacing files in the Windows Global Assembly Cache (GAC). If UAC is enabled on your Windows Vista or Windows Server 2008 computer, you must first disable UAC to replace the dll. After replacing the file, re-enable UAC.