Summary

When using Web Access 8 to view a Laserfiche 8.0.x repository that was migrated from Laserfiche 7, you may receive the following error message when opening a folder from the contents pane.

Permission Denied

You do not receive this error when opening the same folder from the folder pane.

Cause

The migration utility did not correctly set an internal flag.

Resolution

Run two SQL queries on your Laserfiche database to correct the issue. The syntax for the needed queries differ depending on whether you are using Microsoft SQL Server or Oracle. Choose the appropriate section.

Note: Depending on the size of your database, the following commands may take some time to complete.

Microsoft SQL Server

UPDATE toc SET toc_flags = toc_flags & ~32

UPDATE toc SET toc_flags = toc_flags | 32 WHERE tocid IN (select tocid from entryacl)

Oracle

update toc set toc_flags = bitand(toc_flags, bitnot(32))

update toc set toc_flags = bitor(toc_flags, 32) where tocid in (select tocid from entryacl)