Summary
This article documents the list of known issues with Laserfiche 8.1.
More Information
See the following list of known issues for version 8.1.
| Product | Issue |
| Administration Console | When using the Repository Creation/Registration Wizard on a non-English version of Windows, there may be a display issue with the DBMS drop-down list on the "Connect to a Laserfiche Server" step. Selecting the Microsoft SQL Server option may prompt you for Oracle settings, and vice versa. (48211) |
| Administration Console | Unregistering and reregistering a repository resets the location of the audit logs. (34062) |
| Audit Trail | Audit Trail 8.0 cannot import Laserfiche 8.1 audit logs that contain any events new to Laserfiche 8.1. |
| Audit Trail | The "Configure Laserfiche Audit Trail 8" and "Laserfiche Audit Trail 8 Main Page" links in the Start menu do not have the correct icons. (36038) |
| Audit Trail | Large legends can potentially obscure chart data. (34888) |
| Client | You may be unable to extract or OCR a document during the document creation/import process if you are creating/importing the document into a frozen record folder. As a workaround, you can import (along with OCR) into a different folder, then move the record into the frozen record folder. (47575) |
| Client | The Laserfiche Client may become unstable when more than one instance of the Client is open on the same machine and both instances are OCRing large documents. (46582) |
| Client | 1011989 You May Be Unable to Modify Your Laserfiche Installation From Programs and Features on Windows Vista or Windows Server 2008. (37344) |
| Client | Certain large images can cause the Laserfiche Client to display error 6602. Generating thumbnails for these images use up too much system resources. (41991) |
| Client | You may receive a "Cannot find file [6721] error" when you try to open an empty (0 byte) electronic document. (41289) |
| Client | Loading a "Search by template" saved search does not display the field values used when the search was saved. Instead, the saved search displays the field values used the last time the search was performed. (40780) |
| Client | Certain field constraint masks may not display in the Laserfiche Client. (39598) |
| Client | The Laserfiche Client does not allow you to specify a default field token if the name of the token exceeds the defined length of the field. (39382) |
| Client | You may need to restart you computer after installing the Laserfiche Client. (36106) |
| Client | Opacity levels for image annotations may not display correctly in exported PDF's. (35697) |
| Client | The "Recent Documents" listing in the File menu can truncate path information using a ellipsis. This means that documents with the same name that are located in different parts of your repository may appear as duplicate items in the "Recent Documents" listing. (35149) |
| Client | Laserfiche may be unable to export large PDF's when the Convert annotations into PDF annotations option is enabled. (35106) |
| Client | There may be certain annotation display issues when using the Laserfiche Client through Remote Desktop. For example, a sticky note may display as black even though you chose a different color. However, after saving changes, the sticky note appears as the desired color. Another example is that attachment annotation icons may not display properly.(33325, 34844) |
| Client | You cannot remove the assigned template when you multi-select multiple documents. (26049) |
| Client | Pressing the SPACEBAR will not automatically populate a date/time field if the field already contains a value. (28005) |
| PhotoDocs | PhotoDocs may not allow you to only specify one value in a multiple value field. (47856) |
| PhotoDocs | PhotoDocs may use the Laserfiche Client's default template setting when PhotoDocs is configured with the "No template assigned" option. (47804) |
| PhotoDocs | The Previous and Next toolbar buttons on the Manual Correction window may not smoothly skip deleted images if you delete images from the source directory while the window is currently open. (47416) |
| PhotoDocs | The PhotoDocs image enhancement options may be unable to process certain images with white text on a black background. (37937) |
| Scanning | 1012020 An "Element 'PageRange' was not found." Error Occurs When Launching Laserfiche Scanning in Basic Mode. (39960) |
| Scanning | Laserfiche Scanning does not support setting the ENTER key as a keyboard shortcut. (43485) |
| Scanning | You may receive a "The command line 'C:\Program Files\Laserfiche\Client 8\Scanning\LFScan.exe -c -shutdown' was invalid. Use default options?" error message if you close Laserfiche Scanning while there are still documents, choose to delete the documents when prompted, and then immediately close the Laserfiche Client window. After you click OK, you may receive another error message about the Laserfiche Client not running. You can safely ignore these two error messages in this situation. (40187) |
| Scanning | A user with the Manage Metadata privilege may be unable to send a document to Laserfiche if the assigned template has a field with a default value and the user does not have the Create field access right on that field. (40185) |
| Scanning | When reloading Laserfiche Scanning after a crash, you can choose to recover documents that have not been sent to Laserfiche. Template data may not properly display for the recovered documents. However, this is only a display issue and the data is not lost. When you send the documents to your repository, the template data will be properly saved. (37730) |
| Scanning | Laserfiche Scanning can recover scanned documents after a crash. However, Scanning may not recover unique document names. (36258) |
| Scanning | Laserfiche Scanning and the OCR engine are both components of the Laserfiche Client installation. During the Laserfiche Client installation, if you choose to install Laserfiche Scanning, but do not choose to install the OCR engine, the OCR process in Laserfiche Scanning will be available. However, if you configure your scanning process with an OCR process, it will silently fail. (35524) |
| Scanning | The Paper size drop-down list may not function properly when using WIA scanner drivers. (35371) |
| Server | Previous versions of the Laserfiche 8.0 Administration Console will not be fully compatible with Laserfiche Server 8.1. For example, attempting to change a trustee name will return a "trustee not be found (9012)" error message. |
| Server | The Laserfiche Server Installation wizard automatically starts the Laserfiche Server service during the installation process. If you chose to use an activation key during the installation, the service may start up before the activation process finishes downloading the license. If you encounter this issue, restart the Laserfiche Server after completing the activation process. (47924) |
| Server | Multiple client programs simultaneously importing into the same logical volume may return "object locked" errors for certain documents. (47922) |
| Server | 1012018 Performing a Search On All Fields May Be Significantly Slower Than Performing A Search On One Field. (39377) |
| Server | It is possible to exceed the path length limit by dragging a folder into another folder. However, you will not be able to modify child entries past the path length limit. Move the appropriate folder to another location in your folder structure. (35791) |
| Server | Private annotations created by a Laserfiche user will not be visible when importing a briefcase into a different repository. (35481) |
| Server | Removing a Windows account from the Windows Account node in the Laserfiche Administration Console will not automatically remove any existing ACE's using that Windows account from your repository. (35349) |
| Server | The Laserfiche Full-Text Search and Index service may become unstable if there is insufficient disk space when writing to the index search files. (34711) |
| Server | Annotation and document creator information is preserved when exporting a briefcase. if you then import the briefcase into the same repository, the information is retained. However, if you import the briefcase into a different repository, the annotation creator and document creator properties will be left blank as it is possible that no such user exists in the repository. (33898) |
| Server | Uninstalling Laserfiche on Windows Vista may not immediately remove all Laserfiche files from the Windows SxS folder. Windows Vista maintains strict control of that directory and only records that an uninstallation process has requested that files be removed from the WinSxS directory. Windows Vista will then decide to remove the uninstalled files at a later time. (33308) |
| Server | The number type field supports up to 5 decimal places. If you specify a number with more than 5 decimal places, Laserfiche will round off to 5 decimal places. (32159, 33104) |
| Server | An administrator with the Manage Trustees privilege can delete Laserfiche user and group accounts. If this administrator does not also have the Set Trustee Privileges privilege, deleting all user and group accounts can create a scenario where the remaining administrator is unable to recreate the full set of user accounts. (31623) |
| Server | When exporting a volume in Laserfiche 6 or Laserfiche 7 format, the exported volume can contain documents with multi-value fields. However, if you attach the exported volume to a Laserfiche 6 or 7 repository, the data in the multi-value fields will be lost. (29346) |
| Server | The log file for failed briefcase imports will not log the name of the briefcase if you are using a legacy client to import the briefcase. (29182) |
| Server | Failed login attempts using invalid user names are not audited. (27658) |
| Snapshot | Snapshot may incorrectly open multiple instances when printing an Excel file if you choose to print the entire workbook. (41363) |
| Snapshot | If Snapshot 7 and Snapshot 8 are installed on the same machine, the Snapshot Configuration (Current User) Start menu icon for Snapshot 8.0 will look like the Snapshot 7 version of the icon. (37584) |
| Snapshot | Switching repositories from the Snapshot Configuration dialog or the Document Properties dialog will no longer attempt to match templates. The template will always reset to 'No template assigned' and all independent fields that had been configured for the original repository will be removed. (37576) |
| Snapshot | You cannot configure Snapshot to use the default template, as specified in the Laserfiche Client, when creating new documents. (37510) |
| Snapshot | When uninstalling Snapshot from Windows Vista, the uninstallation process will ask to shut down the print spooler. However, it will not automatically restart the service after the uninstallation process. You will need to manually restart the service. (37364) |
| Snapshot | The Manage Printers Windows permission on the Snapshot printer is needed in order to be able to open the Snapshot printer preferences from the Snapshot Configuration dialog box, or from the Properties option when you Snapshot from within the Laserfiche Client. |
| Snapshot | If a network print job fails to import, field tokens will get substituted at the time of successful import, not at the time of the original print job. (37759) |
Related Links
1012194 List of Changes for Laserfiche 8.1.