Summary

Laserfiche Workflow may be unable to properly process workflows with a repeat activity that contains a routing activity configured with an e-mail notification. Such a started workflow incorrectly terminates when the repeat activity attempts to send an e-mail the second time through the repeat activity. You may receive the following error message:

Event Queue operation failed with MessageQueueErrorCode QueueExists for queue 'IDValue'

Resolution 1

This issue is resolved in Workflow 8.0.1 and later. Please upgrade to the latest version of Laserfiche Workflow.

Resolution 2

There is a hotfix available for Workflow Suite 8.0. The fix is can updated version of Laserfiche.Workflow.Activities.dll (version 8.0.0.202).

1. Click the following link to download a zip file containing the updated version of Laserfiche.Workflow.Activities.dll.
   Hotfix_SCR44215_44216.zip
2. Stop the Laserfiche Workflow services.
3. On the Workflow server, replace the existing Laserfiche.Workflow.Activities.dll with the updated version contained in the zip file. By default, the file is installed at "C:\Program Files\Laserfiche\Laserfiche Workflow."
4. Restart the Laserfiche Workflow services.

Related Links

Laserfiche.Workflow.Activities.dll (version 8.0.0.202) contains another fix for a separate issue. Please see the following Knowledge Base article:

1012142 Laserfiche Workflow 8 May Not Properly Evaluate Document Count Conditions.