Summary

Laserfiche Workflow may not properly evaluate the document count condition. For example, if the workflow definition contains a routing decision where the first branch contains a condition that checks that the document count for a folder is greater than a specified value, Workflow will skip the branch regardless of the number of documents in that folder.

Resolution 1

This issue is resolved in Workflow 8.0.1 and later. Please upgrade to the latest version of Laserfiche Workflow.

Resolution 2

There is a hotfix available for Workflow Suite 8.0. The fix is can updated version of Laserfiche.Workflow.Activities.dll (version 8.0.0.202).

1. Click the following link to download a zip file containing the updated version of Laserfiche.Workflow.Activities.dll.
   Hotfix_SCR44215_44216.zip
2. Stop the Laserfiche Workflow services.
3. On the Workflow server, replace the existing Laserfiche.Workflow.Activities.dll with the updated version contained in the zip file. By default, the file is installed at "C:\Program Files\Laserfiche\Laserfiche Workflow."
4. Restart the Laserfiche Workflow services.

Related Links

Laserfiche.Workflow.Activities.dll (version 8.0.0.202) contains another fix for a separate issue. Please see the following Knowledge Base article:

1012144 An "Event Queue operation failed with MessageQueueErrorCode QueueExists for queue 'IDValue'" Error Occurs When a Repeat Activity Contains a Routing Activity Configured with an E-mail Notification.