Summary
This article documents the list of known issues with Laserfiche 8.0.2.
More Information
See the following list of known issues for version 8.0.2.
| Product | Known Issue |
| Laserfiche Administration Console | Unregistering and reregistering a repository resets the location of the audit logs. (34062) |
| Audit Trail | 1012047 You May Be Unable to Generate Charts in Audit Trail Reporting When Using IIS 7. (41364) |
| Audit Trail | In certain situations, Audit Trail may not properly recognize the domain name for a trustee. If you receive a "You do not have permission to run reports on any audit data" error even though you are allowed in the Audit Trail Configuration page, you may need to manually modify the "Config.xml" file. In the "Config.xml" file, the domain name for an allowed trustee may not have a three-letter suffix. Manually modify the domain name to include the three-letter suffix. Restart the Audit Trail service after you modify the configuration file. (40806) |
| Audit Trail | The "Configure Laserfiche Audit Trail 8" and "Laserfiche Audit Trail 8 Main Page" links in the Start menu do not have the correct icons. (36038) |
| Audit Trail | Large legends can potentially obscure chart data. (34888) |
| Client | 1011989 You May Be Unable to Modify Your Laserfiche Installation From Programs and Features on Windows Vista or Windows Server 2008. (37344) |
| Client | When dragging multiple e-mail messages from Microsoft Outlook into Laserfiche, the "Apply these properties to all entries imported in this batch" option may not properly function. The import process may only apply the specified metadata to the first document. (43196) |
| Client | Certain large images can cause the Laserfiche Client to display error 6602. Generating thumbnails for these images use up too much system resources. (41991) |
| Client | Documents with freehand annotations may not export correctly in TIFF format. Each point in the freehand annotation ends with a line segment that connects to the first point of the annotation. This issue does not occur when exporting in PDF format. (41528) |
| Client | You may receive a "Cannot find file [6721] error" when you try to open an empty (0 byte) electronic document. (41289) |
| Client | Loading a "Search by template" saved search does not display the field values used when the search was saved. Instead, the saved search displays the field values used the last time the search was performed. (40780) |
| Client | The document viewer may incorrectly display stamp color if you modify stamp color several times in a row. This is a display issue and when you save your changes, the stamp is correctly saved with the color you specified in the Properties dialog. (40034) |
| Client | Certain field constraint masks may not display in the Laserfiche Client. (39598) |
| Client | The Laserfiche Client does not allow you to specify a default field token if the name of the token exceeds the defined length of the field. (39382) |
| Client | An "Error determining word locations." error occurs when viewing OCR'ed Asian language documents that contain linked annotations. The OCR engine does not generate word location information for multi-byte Asian languages. (36543) |
| Client | You cannot create a .lfe shortcut file to a 0 page document. (36382) |
| Client | You may need to restart you computer after installing the Laserfiche Client. (36106) |
| Client | Opacity levels for image annotations may not display correctly in exported PDF's. (35697) |
| Client | The "Recent Documents" listing in the File menu can truncate path information using a ellipsis. This means that documents with the same name that are located in different parts of your repository may appear as duplicate items in the "Recent Documents" listing. (35149) |
| Client | Laserfiche may be unable to export large PDF's when the Convert annotations into PDF annotations option is enabled. (35106) |
| Client | There may be certain annotation display issues when using the Laserfiche Client through Remote Desktop. For example, a sticky note may display as black even though you chose a different color. However, after saving changes, the sticky note appears as the desired color. Another example is that attachment annotation icons may not display properly.(33325, 34844) |
| Client | You cannot remove the assigned template when you multi-select multiple documents.(26049) |
| Client | Pressing the SPACEBAR will not automatically populate a date/time field if the field already contains a value. (28005) |
| Migration | 1012074 An "Error: 'Current filing system' not found in location table in source database." Error Occurs When Migrating a Database. (42301) |
| Migration | The migration wizard does not automatically handle electronic documents that contain a file extension greater than 15 characters. (40807) |
| Scanning | 1012020 An "Element 'PageRange' was not found." Error Occurs When Launching Laserfiche Scanning in Basic Mode. (39960) |
| Scanning | Laserfiche Scanning does not support setting the ENTER key as a keyboard shortcut. (43485) |
| Scanning | The "paper source" option on the toolbar may not properly update when you change the setting from the "Scanner Options" dialog box. This issue can occur when using the Kofax scanning engine. (43328) |
| Scanning | In Standard Mode, when specifying field values in the default properties, the DELETE key does not properly allow you to delete text from the mouse cursor. It incorrectly prompts you to delete the "Default properties" item in the Configuration pane. (42245) |
| Scanning | You may receive a "The command line 'C:\Program Files\Laserfiche\Client 8\Scanning\LFScan.exe -c -shutdown' was invalid. Use default options?" error message if you close Laserfiche Scanning while there are still documents, choose to delete the documents when prompted, and then immediately close the Laserfiche Client window. After you click OK, you may receive another error message about the Laserfiche Client not running. You can safely ignore these two error messages in this situation. (40187) |
| Scanning | The Default Document Properties pane may insert a selected token twice if you select a token for the first two fields of a multi-value field. (40186) |
| Scanning | A user with the Manage Metadata privilege may be unable to send a document to Laserfiche if the assigned template has a field with a default value and the user does not have the Create field access right on that field. (40185) |
| Scanning | When reloading Laserfiche Scanning after a crash, you can choose to recover documents that have not been sent to Laserfiche. Template data may not properly display for the recovered documents. However, this is only a display issue and the data is not lost. When you send the documents to your repository, the template data will be properly saved. (37730) |
| Scanning | Laserfiche Scanning can recover scanned documents after a crash. However, Scanning may not recover unique document names. (36258) |
| Scanning | Laserfiche Scanning and the OCR engine are both components of the Laserfiche Client installation. During the Laserfiche Client installation, if you choose to install Laserfiche Scanning, but do not choose to install the OCR engine, the OCR process in Laserfiche Scanning will be available. However, if you configure your scanning process with an OCR process, it will silently fail. (35524) |
| Scanning | The Paper size drop-down list may not function properly when using WIA scanner drivers. (35371) |
| Server | 1012018 Performing a Search On All Fields May Be Significantly Slower Than Performing A Search On One Field. (39377) |
| Server | Laserfiche does not properly handle trustee names that contain a forward slash character. (43441) |
| Server | Quick Fields 7.1.2 cannot send documents to record folders when there is a parent record series with a series code that contains a blank space. (43560) |
| Server | It is possible to exceed the path length limit by dragging a folder into another folder. However, you will not be able to modify child entries past the path length limit. Move the appropriate folder to another location in your folder structure. (35791) |
| Server | Volume size calculations incorrectly includes the size of items in the Recycle Bin. (36193) |
| Server | Private annotations created by a Laserfiche user will not be visible when importing a briefcase into a different repository. (35481) |
| Server | Removing a Windows account from the Windows Account node in the Laserfiche Administration Console will not automatically remove any existing ACE's using that Windows account from your repository. (35349) |
| Server | The Laserfiche Full-Text Search and Index service may become unstable if there is insufficient disk space when writing to the index search files. (34711) |
| Server | Annotation and document creator information is preserved when exporting a briefcase. if you then import the briefcase into the same repository, the information is retained. However, if you import the briefcase into a different repository, the annotation creator and document creator properties will be left blank as it is possible that no such user exists in the repository. (33898) |
| Server | Uninstalling Laserfiche on Windows Vista may not immediately remove all Laserfiche files from the Windows SxS folder. Windows Vista maintains strict control of that directory and only records that an uninstallation process has requested that files be removed from the WinSxS directory. Windows Vista will then decide to remove the uninstalled files at a later time. (33308) |
| Server | The number type field supports up to 5 decimal places. If you specify a number with more than 5 decimal places, Laserfiche will round off to 5 decimal places. (32159, 33104) |
| Server | An administrator with the Manage Trustees privilege can delete Laserfiche user and group accounts. If this administrator does not also have the Set Trustee Privileges privilege, deleting all user and group accounts can create a scenario where the remaining administrator is unable to recreate the full set of user accounts. (31623) |
| Server | When exporting a volume in Laserfiche 6 or Laserfiche 7 format, the exported volume can contain documents with multi-value fields. However, if you attach the exported volume to a Laserfiche 6 or 7 repository, the data in the multi-value fields will be lost. (29346) |
| Server | The log file for failed briefcase imports will not log the name of the briefcase if you are using a legacy client to import the briefcase. (29182) |
| Server | Failed login attempts using invalid user names are not audited. (27658) |
| Snapshot | Snapshot may incorrectly open multiple instances when printing an Excel file if you choose to print the entire workbook. (41363) |
| Snapshot | If Snapshot 7 and Snapshot 8 are installed on the same machine, the Snapshot Configuration (Current User) Start menu icon for Snapshot 8.0 will look like the Snapshot 7 version of the icon. (37584) |
| Snapshot | Switching repositories from the Snapshot Configuration dialog or the Document Properties dialog will no longer attempt to match templates. The template will always reset to 'No template assigned' and all independent fields that had been configured for the original repository will be removed. (37576) |
| Snapshot | You cannot configure Snapshot to use the default template, as specified in the Laserfiche Client, when creating new documents. (37510) |
| Snapshot | When uninstalling Snapshot from Windows Vista, the uninstallation process will ask to shut down the print spooler. However, it will not automatically restart the service after the uninstallation process. You will need to manually restart the service. (37364) |
| Snapshot | The Manage Printers Windows permission on the Snapshot printer is needed in order to be able to open the Snapshot printer preferences from the Snapshot Configuration dialog box, or from the Properties option when you Snapshot from within the Laserfiche Client. |
| Snapshot | If a network print job fails to import, field tokens will get substituted at the time of successful import, not at the time of the original print job. (37759) |
Related Links
1012107 List of Changes for Laserfiche 8.0.2.